Sucih Support
We’re here to make your experience with Sucih as smooth and delightful as our fragrances. Whether you have a question about your order, need help with our products, or want to know more about our Diwali Limited Edition diffusers, we’re just a message away.
Contact Us
You can reach us in either of these ways:
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Email: support@sucih.in — Our team responds within 24 hours on business days.
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Contact Form: Click here to reach us via our form
Frequently Asked Questions
1. How do I place an order?
Select your favorite diffuser, choose your fragrance (if applicable), and complete the checkout. For pre-orders, delivery is guaranteed by the specified date.
2. Can I pre-order the Diwali Limited Edition?
Yes! Pre-order now to secure your diffuser with exclusive festive packaging. Delivery is guaranteed by 15th October.
3. What payment methods do you accept?
We accept all major credit/debit cards, UPI, and net banking. EMI options are available for select products.
4. Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placement. For pre-orders, please contact us early to ensure your request can be accommodated.
5. How is my diffuser shipped?
Each diffuser is carefully packed to ensure it reaches you safely. Standard delivery timelines apply, with pre-orders guaranteed by the specified delivery date.
6. What if my product is damaged or missing?
If your product is damaged or missing, please reach out via email or contact form with your order number, and we’ll make it right promptly.
Other Inquiries
For bulk orders, corporate gifting, or collaborations, please use support@sucih.in or our contact form . We love working with people who appreciate premium aromas as much as we do!